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Forum:	Microsoft Office
Topic:	Outlook 98 ..... УЏТПТНУЏТПТН< when I reply/forward messages

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<TABLE BORDER=0 cellpadding=4 border=0 cellspacing=1 WIDTH="95%"><TR bgcolor="#D5E6E1"><TD COLSPAN=2><CENTER>T O P I C     R E V I E W</CENTER></TD></TR><TR bgcolor="#FFFFF7"><TD>K Bax</TD><TD>My OS is Windows 98SE and I use Outlook 98. When I reply or forward to some messages the text is completely wiped out and the only thing the recipient/s see is џў<I use McAfee Virus Scan and it's up to date and I scan regularly. I also use Spy Sweeper and Zone Alarm Firewall. This is really a problem. Please help!</TD></TR><TR bgcolor="#FFFFF7"><TD>Josh1</TD><TD>Is this on all emails? Go to Tools-Options-Read and make sure read all emails in plain text is checked. The location may be a little bit different then what where i have told you, but you should see a setting like this in Options.------------------ Powered by Intelligent Computing Solutions. ------------------------ <A HREF="http://www.footslog.com" TARGET=_blank>www.footslog.com</A><A HREF="http://www.compsol.8k.com" TARGET=_blank>www.compsol.8k.com</A> For every problem, there is a solution. </TD></TR><TR bgcolor="#FFFFF7"><TD>K Bax</TD><TD>This happens ONLY on emails that I FORWARD or REPLY to, not ones that I originate.I went to Tools, clicked on Options, but wasn't able to find a place where READ was a choice. Thanks very much </TD></TR><TR bgcolor="#FFFFF7"><TD>Josh1</TD><TD>Let me see what I can find for you.------------------ Powered by Intelligent Computing Solutions. ------------------------ <A HREF="http://www.footslog.com" TARGET=_blank>www.footslog.com</A><A HREF="http://www.compsol.8k.com" TARGET=_blank>www.compsol.8k.com</A> For every problem, there is a solution. </TD></TR><TR bgcolor="#FFFFF7"><TD>Josh1</TD><TD>Have a look at this and see if this helps <A HREF="http://email.about.com/od/outlooktips/index_r.htm" TARGET=_blank>http://email.about.com/od/outlooktips/index_r.htm</A> ------------------ Powered by Intelligent Computing Solutions. ------------------------ <A HREF="http://www.footslog.com" TARGET=_blank>www.footslog.com</A><A HREF="http://www.compsol.8k.com" TARGET=_blank>www.compsol.8k.com</A> For every problem, there is a solution. </TD></TR><TR bgcolor="#FFFFF7"><TD>michael-j</TD><TD>i've having the same issue with some users here. the research i've done points to sending emails in html format and the encoding getting screwed up for some reason. </TD></TR><TR bgcolor="#FFFFF7"><TD>Josh1</TD><TD>Michael-j, have you looked at this link? <A HREF="http://email.about.com/od/outlooktips/index_r.htm" TARGET=_blank>http://email.about.com/od/outlooktips/index_r.htm</A> ------------------ Powered by Intelligent Computing Solutions. ------------------------ <A HREF="http://www.footslog.com" TARGET=_blank>www.footslog.com</A>For every problem, there is a solution.Please give what you can to the Hurricane reliefhttp://www.microsoft.com/mscorp/citizenship/giving/relief.asp</TD></TR><TR bgcolor="#FFFFF7"><TD>michael-j</TD><TD>yea i checked that out. i didnt see anyhting on there. i've read a few articles saying that this happens when someone using outlook express send an html email and doesn't include the original message. My users alll use Outlook 2003 in an Exchange 2003 environment. It's a weird one. It only happens now and again. I'm trying to trace this particular email back to see where the problem occured. Maybe someone was using a strange character set that the next recipient's email client understand? Who knows.</TD></TR><TR bgcolor="#FFFFF7"><TD>Josh1</TD><TD>"Maybe someone was using a strange character set that the next recipient's email client understand?" Yea that could be the problem, the system does not know and cannot decipher the special character, because the software cannot decipher anything that it does not already have or understand. Or it could have something to do with the encoding & decoding ------------------ Powered by Intelligent Computing Solutions. ------------------------ <A HREF="http://www.footslog.com" TARGET=_blank>www.footslog.com</A>For every problem, there is a solution.Please give what you can to the Hurricane relief <A HREF="http://www.microsoft.com/mscorp/citizenship/giving/relief.asp" TARGET=_blank>http://www.microsoft.com/mscorp/citizenship/giving/relief.asp</A> [This message has been edited by Josh1 (edited July 11, 2006).]</TD></TR><TR bgcolor="#FFFFF7"><TD>Josh1</TD><TD>I don't know if this will work but have a look at these <A HREF="http://www.macwindows.com/xch55sp2.html" TARGET=_blank>http://www.macwindows.com/xch55sp2.html</A> <A HREF="http://www.slipstick.com/addins/mail.htm" TARGET=_blank>http://www.slipstick.com/addins/mail.htm</A> <A HREF="http://www.expita.com/nomime.html" TARGET=_blank>http://www.expita.com/nomime.html</A> Let us know if this has helped or not------------------ Powered by Intelligent Computing Solutions. ------------------------ <A HREF="http://www.footslog.com" TARGET=_blank>www.footslog.com</A>For every problem, there is a solution.Please give what you can to the Hurricane reliefhttp://www.microsoft.com/mscorp/citizenship/giving/relief.asp</TD></TR><TR bgcolor="#FFFFF7"><TD>michael-j</TD><TD>I am still running into this problem. I have read numerous sites detailing almost exactly the same problem including this one from Microsoft, <A HREF="http://support.microsoft.com/?kbid=555534" TARGET=_blank>http://support.microsoft.com/?kbid=555534</A> So far all we have been doing is upgrading users from Outlook 98 to Outlook 2003 as we come across them. On that Microsoft article it says that uuencoded messages are handled differently in Exchange 2003 SP2. I talked to our network administrator and we did recently upgrade to SP2. Looks like that might have been the culprit.</TD></TR><TR bgcolor="#FFFFF7"><TD>Josh1</TD><TD>So the upgrade did the fix?------------------ Forget not my law but let your heart keep my commandments Proverbs 3:1Powered by Intelligent Computing Solutions. ------------------------ <A HREF="http://www.footslog.com" TARGET=_blank>www.footslog.com</A>For every problem, there is a solution.Please give what you can to the Hurricane reliefhttp://www.microsoft.com/mscorp/citizenship/giving/relief.asp </TD></TR><TR bgcolor="#FFFFF7"><TD>michael-j</TD><TD>Since the email messages that were all garbled were already corrupt it didn't fix them. But it does seem to keep it from happening in the future.</TD></TR><TR bgcolor="#FFFFF7"><TD>Josh1</TD><TD>Does everything seem to be okay?------------------ Forget not my law but let your heart keep my commandments Proverbs 3:1Powered by Intelligent Computing Solutions. ------------------------ <A HREF="http://www.footslog.com" TARGET=_blank>www.footslog.com</A>For every problem, there is a solution.Please give what you can to the Hurricane reliefhttp://www.microsoft.com/mscorp/citizenship/giving/relief.asp </TD></TR></TABLE>

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